ARTICLE 1: PREAMBLE
This privacy policy applies to the site: Centrale Fillers.
This privacy policy aims to inform users of the site:
- The manner in which their personal data is collected and processed. Any data that can identify a user should be considered personal data. This includes first and last name, age, postal address, email address, user location, or their IP address;
- What are the rights of users regarding this data;
- Who is responsible for the processing of personal data collected and processed;
- To whom this data is transmitted;
- Possibly, the site's policy regarding "cookies" files.
This privacy policy complements the legal notices and the General Terms of Use that users can consult at the following address.
ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of users' data on the site respect the following principles:
- Lawfulness, fairness, and transparency: data can only be collected and processed with the consent of the user who owns the data. Each time personal data is collected, the user will be informed that their data is being collected, and for what reasons their data is being collected;
- Limited purposes: the collection and processing of data are carried out to meet one or more objectives specified in these general terms of use;
- Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site is collected;
- Retention of data for a limited time: data is retained for a limited duration, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;
- Integrity and confidentiality of collected and processed data: the data controller commits to ensuring the integrity and confidentiality of the collected data.
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only occur if they meet at least one of the conditions listed below:
- The user has expressly consented to the processing;
- The processing is necessary for the proper execution of a contract;
- The processing responds to a legal obligation;
- The processing is explained by a necessity related to the safeguarding of the vital interests of the data subject or another natural person;
- The processing may be explained by a necessity related to the performance of a task in the public interest or which falls under the exercise of public authority;
- The processing and collection of personal data are necessary for the legitimate and private interests pursued by the data controller or by a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF NAVIGATION ON THE SITE
A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION
The personal data collected on the Centrale Fillers site is as follows:
User and account information:
– Pseudonym
– Password
– Unique user identifier
Billing and shipping address:
– Country
– Street number and name
– City
– Postal code
Personal contact details used to identify our customers and fulfill their order:
– First name
– Last name
– Email address
– Phone
– Status (professional or individual)
– Company name
– Intra-community VAT number
– Chosen mode of transport
– Payment with or without VAT
– Choice of payment method
– Banking details (via Paypal or Payline, secure third-party banking terminals)
Navigation & behavior statistics on our site:
– Source of visits
– Number of sessions
– Visited pages
– Time spent on visited pages
– Cart (amount, products, abandonment rate, etc.)
– Device ID
– Location
– Device type
– Cookies
– IP addresses
– Data identifying your internet browser and its version
– Pixels & web tags used (site, social networks)
Personal information:
– Purchase history
– Payment information
– History of conversations and documents with our customer support
Personal preferences:
– Your wish list
– Your marketing and cookie preferences.
This data is collected when the user performs one of the following actions on the site:
Subject to the acceptance of our statistical and/or marketing cookies:
When the user purchases a product on our site, we will retain (for a limited period, see our cookie policy) and use the provided data to fulfill their order.
When the user subscribes to our newsletter, their email is retained via our secure emailing tool MailChimp so that they can receive our latest news, promotions, and information notices related to the activity of our site.
As soon as the user visits our website, the navigation and behavior on our site will be retained for a limited period (see our cookie policy) to better understand and thus improve the user experience.
When the user creates a cart, we retain the various information mentioned for a limited period to better understand and attempt to improve our offering.
Furthermore, when a payment is made on the site, a proof of the transaction including the purchase order and invoice will be retained in the computer systems of the site publisher.
The data controller will retain all collected data in its computer systems on the site and under reasonable security conditions for a duration of: 5 years.
The collection and processing of data serve the following purposes:
To allow our website to function properly:
If you want to place an order on our e-commerce site, you will need to at least create a cart, fill out our billing form (and delivery form, if the addresses are different), validate your order, and pay using your chosen payment method.
We use the personal data you provide for our functional activities for the same purpose. For example: when you make a purchase, we use this information for accounting, auditing, and other internal purposes. We may use personal data regarding how you use our products to improve your customer experience and help us identify technical or service issues to resolve them.
To provide information about our services, products, and promotions:
If you consent, we will send you marketing communications and informational emails about products, services, and promotions from Centrale Fillers. Of course, you can unsubscribe at any time after giving your consent.
If you are one of our customers (you have placed one or more orders with us), we may use the contact information you provided to send you marketing communications about similar products or services, when permitted by applicable law (unless you have opted out).
For the protection of the rights, property, and security of all parties involved on our site:
We also use your personal data regarding how you use our site to detect and/or prevent fraud, unlawful uses, violations of our terms and conditions, various abuses, and to comply with applicable legal frameworks.
For statistical and analytical research:
We may use data regarding how our visitors use our site and social networks to better understand our customers' preferences and behaviors.
For example: By collecting certain information on how visitors search for and find products on our site, we can improve the organization/presentation of featured products.
Other potential purposes:
We may use your personal data for other purposes; if this occurs, we will provide you with the necessary specific information and request your consent if required.
B. TRANSMISSION OF DATA TO THIRD PARTIES
Data may be transmitted to the following third parties:
Some collected data may be shared with third parties, see detailed explanations below:
Third-party service providers processing personal data on behalf of Centrale Fillers, for example for payments and credit card usage (Payline and Paypal), shipping and deliveries (Boxtal, SendCloud, Mondial Relay, La Poste, Chronopost, DHL), hosting (Shopify Plus), administration and management of your data (WordPress Woo-commerce, Google Analytics, Metorik, Facebook Business, Pinterest, Instagram Business), email distribution (Mailchimp, O2Switch mail), research and analysis (Woo-commerce, Metorik, Google Analytics, Facebook Business), as well as for the administration of certain services and features available on our site. When we use the services of third-party providers, we enter into contracts that require them to implement appropriate technical and organizational measures to protect your personal data;
Other third parties to the extent necessary for:
– Comply with a governmental request, or applicable law
– Prevent unlawful uses of our site and/or violations of our terms and conditions
– Defend ourselves against third-party claims
– Provide our assistance in investigations and/or fraud prevention.
Other third parties with your consent.
C. DATA HOSTING
The Centrale Fillers site is hosted by: Shopify Plus
The host can be contacted at the email: plusspecialists@shopify.com
The data collected and processed by the site are exclusively hosted and processed within the European Union.
ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER
A. THE DATA CONTROLLER
The data controller of personal data is: Paul LORHO. He can be contacted in the following manner:
Monday – Saturday. By email: support@centralefillers.com
The data controller is responsible for determining the purposes and means used for the processing of personal data.
B. OBLIGATIONS OF THE DATA CONTROLLER
The data controller commits to protect the personal data collected, not to transmit it to third parties without informing the user, and to respect the purposes for which this data was collected.
The site has an SSL certificate to ensure that the information and the transfer of data passing through the site are secure.
An SSL certificate (“Secure Socket Layer” Certificate) aims to secure the data exchanged between the user and the site.
Moreover, the data controller commits to notify the user in case of rectification or deletion of data, unless this results in disproportionate formalities, costs, and procedures for them.
In the event that the integrity, confidentiality, or security of the user's personal data is compromised, the data controller commits to inform the user by any means.
C. THE DATA PROTECTION OFFICER
Furthermore, the user is informed that the following person has been appointed as Data Protection Officer: External DPO.
The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions related to the collection and processing of personal data. They are sometimes referred to as DPO (for Data Protection Officer).
The Data Protection Officer can be contacted in the following manner:
Available from Wednesday to Friday from 9 AM – 6 PM – By email: support@centralefillers.com
ARTICLE 5: USER RIGHTS
In accordance with the regulations regarding the processing of personal data, the user has the rights listed below.
In order for the data controller to comply with the request, the user is required to provide: their first and last name as well as their email address, and if relevant, their account number or personal space or subscriber number.
The data controller is required to respond to the user within a maximum period of 30 (thirty) days.
A. PRESENTATION OF USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
a. Right of access, rectification, and right to erasure
The user can access, update, modify, or request the deletion of the data concerning them, following the procedure outlined below:
The user must send an email to the data controller, specifying the subject of their request and using the contact email address provided above.
If they have one, the user has the right to request the deletion of their personal space by following the procedure below:
The user must send an email to the data controller, specifying their personal space identifier. The deletion request will be processed within 10 working days.
b. Right to data portability
The user has the right to request the portability of their personal data, held by the site, to another site, in accordance with the procedure set out below:
The user must request the portability of their personal data from the data controller by sending an email to the address provided above.
c. Right to limitation and opposition to data processing
The user has the right to request the limitation or to oppose the processing of their data by the site, without the site being able to refuse, unless it demonstrates the existence of legitimate and compelling grounds that may prevail over the interests and rights and freedoms of the user.
In order to request the limitation of the processing of their data or to oppose the processing of their data, the user must follow the procedure below:
The user must request a limitation on the processing of their personal data from the data controller by sending an email to the address provided above.
d. Right not to be subject to a decision based exclusively on automated processing
In accordance with the provisions of regulation 2016/679, the user has the right not to be subject to a decision based exclusively on automated processing if the decision produces legal effects concerning them, or significantly affects them in a similar manner.
e. Right to determine the fate of data after death
The user is reminded that they can organize what should happen to their collected and processed data in the event of their death, in accordance with law no. 2016-1321 of October 7, 2016.
f. Right to contact the competent supervisory authority
In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if they believe that one of the rights listed above has been violated, they have the right to contact the CNIL (National Commission for Information Technology and Freedoms, https://www.cnil.fr) or any competent judge.
B. PERSONAL DATA OF MINORS
In accordance with the provisions of Article 8 of the European Regulation 2016/679 and the Data Protection Act, only minors aged 15 years or older can consent to the processing of their personal data.
If the user is a minor under 15 years old, the consent of a legal representative will be required for personal data to be collected and processed.
The site publisher reserves the right to verify by any means that the user is over 15 years old, or that they have obtained the consent of a legal representative before browsing the site.
ARTICLE 6: USE OF "COOKIES" FILES
The site may use "cookies" techniques.
A "cookie" is a small file (less than 4 KB), stored by the site on the user's hard drive, containing information related to the user's browsing habits.
These files allow the site to process statistics and information on traffic, facilitate navigation, and improve the service for the user's comfort.
For the use of "cookies" files involving the storage and analysis of personal data, the user's consent is necessarily required.
This user's consent is considered valid for a maximum duration of 13 (thirteen) months. At the end of this period, the site will again request the user's permission to store "cookies" files on their hard drive.
a. User's opposition to the use of "cookies" files by the site
The user is informed that they can oppose the recording of these "cookies" files by configuring their browser software.
For information, the user can find at the following addresses the steps to follow in order to configure their browser software to oppose the recording of "cookies" files:
- Chrome : https://support.google.com/accounts/answer/61416?hl=fr
- Firefox :https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
- Safari : https://www.apple.com/legal/privacy/fr-ww/
- Internet Explorer :https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
- Opera : https://www.opera.com/help/tutorials/security/cookies/
In the event that the user decides to disable the "cookies", they may continue to navigate the site. However, any malfunction of the site caused by this action cannot be considered the fault of the site publisher.
b. Description of the "cookies" used by the site
The site publisher draws the user's attention to the fact that the following cookies are used during their navigation:
Shopify
Objective: Shopify login cookie
Retention period: 30 days
Description: A cookie to keep you logged in
Klavyio
Objective: This cookie is used to track newsletter sign-ups.
Retention period: 365 days
Description: These cookies are used to track newsletter sign-ups and customers' email addresses at checkout. Klavyio uses cookies to store information collected from user inputs for remarketing purposes.
Google Tag Manager, Google Analytics 4 (G4):
Objective: Traffic Analysis
Retention period: 365 days
Description: A cookie to improve our platform in relation to your use of our website.
Google Conversion Tracking / Linker / Double Click / Remarketing / Google Ads:
Objective: Marketing tracking for user acquisition and retention
Retention period: 365 days
Description: A cookie to track and attribute sales according to the advertisements and announcements implemented.
The user's attention is drawn to the fact that these sites have their own privacy policies and general terms of use that may differ from the site. The site publisher invites users to consult the privacy policies and general terms of use of these sites.
ARTICLE 7: CONDITIONS FOR MODIFYING THE PRIVACY POLICY
This privacy policy can be consulted at any time at the address indicated below:
https://www.centralefillers.com/politique-de-confidentialite/
The site publisher reserves the right to modify it to ensure its compliance with current law.
Therefore, the user is invited to regularly consult this privacy policy to stay informed of the latest changes that will be made to it.
The user is informed that the last update of this privacy policy occurred on: 20/06/2025
ARTICLE 8: USER ACCEPTANCE OF THE PRIVACY POLICY
By navigating the site, the user confirms that they have read and understood this privacy policy and accepts its terms, particularly regarding the collection and processing of their personal data, as well as the use of "cookies".
