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Our schedules

Monday – Friday 9.30 a.m. - 5 p.m.

By telephone
Our address

19 rue Rigaud 34000 Montpellier, France

tax refund

During your visit to France, make your purchases on centralefillers.com and benefit from a VAT refund (tax refund) which will significantly reduce the amount of your purchases.

Conditions for benefiting from the tax refund

The tax refund corresponds to a refund of VAT (value added tax) granted to people passing through France for less than 6 months.

To take advantage of the tax refund, the amount of purchases including tax on the same day must be at least equal to €175.01 excluding postage.
The goods purchased must be reserved for personal use and must be carried in the customer's luggage .

PLEASE NOTE: The tax refund does not apply to residents of the European Union, overseas departments and Monaco. It also does not concern students, trainees and immigrant workers living in France, even if they return permanently to their country of origin.

Repayment rate

The VAT rate on dermal fillers and in general on cosmetic products is 20%. We undertake to reimburse you for 10% to 12% VAT costs if you initiate a tax refund procedure with us.

Why reimbursement rates at 10% and 12%?

To compensate for the costs of files, correspondence and management incurred by this service provided:

For 20% VAT, we reimburse:

10% for baskets under 1000 €

12% for baskets over €1000

How to benefit from the tax refund?

You place an order on centralefillers.com for a minimum amount of 175.01 euros including tax (excluding shipping costs).
You send us your tax refund request accompanied by the supporting documents necessary to open the file BEFORE YOUR DEPARTURE :

  • Photocopy of your passport (pages showing the passport number and your address abroad)
  • Or a photocopy of your consular card
  • A rib

These documents can be transmitted to us by the following means:

  • Mail :

Central Fillers
Tax Free Customer Service
1 rue de la crouzette
BP: 20040
34170, Castelnau le lez, France

In order to speed up the processing of your file, remember to send us these elements - perfectly legible - as soon as your order is validated!

How is it going?

Allow for the necessary time. Indeed, it is only once your order has been invoiced that your slips will be sent to you.

Upon receipt of these documents and once your package has been dispatched, we will send you the export sales note accompanied by a T envelope (pre-stamped).

When you leave the European Union, you present to customs the sales slip received and the invoices corresponding to your purchases.

You then return the pink form stamped by customs //in bold//using the postage-paid T envelope.

Your refund will then be made within an average of 6 weeks in the form of credit on payment card, bank transfer, Paypal transfer or check.

To note :

Your customs clearance must take place within 3 months from the end of the month in which the billing took place.

We invite you for more information to consult the government website.

Recourse to the tax refund is not compulsory.

Centralefillers.com reserves the right to refuse a tax refund request that does not meet the conditions required in the Official Customs Bulletin .

We take all the necessary care to update this page.
However, Centralefillers.com cannot be held responsible for any errors in the content of the above information. In particular, we will not be able to pay for any reimbursement in the event of non-compliance with the administrative procedures or if your order does not meet the criteria necessary to benefit from the tax refund.

You can consult the following site for more details: www.douane.gouv.fr

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